This course from ADS Africa is intended to teach IT professionals the skills required to employ SCSM 2012 SP1. Students will be able to learn the key functionalities and features of System Center 2012 SP1 Service Manager, which covers the software and hardware requirements, installation of Service Manager and security considerations. This training is planned for datacenter and cloud administrators who are new or experienced to System Center 2012 SP1 Service Manager and are accountable for configuring, deploying, and working in cloud or datacenter.