Appointment

SUPPORT SERVICES

Cost-Effective and Responsible Support

Downtime is not an option if you want to capitalize on business opportunities. That’s why Red Mango Support Services is designed to optimize systems performance and ensure always-on networks. What’s more, the services help you maximize infrastructure investment while also reducing total cost of ownership.

With our Support Services, you can also be confident of investment payoff in the long run as your IT platforms evolve to support new applications and business models. The Support Services portfolio includes:

  • Technical Support (24x7 or 8x5, Remote or Onsite, Web or Email or Phone)
  • Repair and Exchange (Spares, Hardware repairs and replacements)
  • Proactive Services (Systems monitoring, Patch updates, Log analysis, Configuration management)

Together, these components deliver cost-effective and responsible support for your IT investments, while preventing faults from occurring in the first place.